Contents
Here are top HIPAA-compliant instant messaging apps
- OhMD
- TigerConnect
- Providertech
- Halo Health
- Spok
By the time you get done learn this paragraph, about 1 million textbook messages will have been sent. That ’ mho because 23 billion textbook messages are station worldwide each day — approximately 270,000 each irregular. It ’ s a convenient and efficient piece of technology, which is why it ’ randomness increasingly being used by many healthcare practitioners as a way to stay in refer with patients and colleagues .
however, textbook messages aren ’ t plug. They ’ re not encrypted in any way, and they can be intercepted when you ’ rhenium air or receiving them — which is unacceptable if they contain protect health data ( PHI ). That ’ mho why it ’ second significant to use HIPAA-compliant text message apps that securely transmit personal data .
Pro Tip
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The importance of secure messaging apps
Secure text messaging apps for healthcare facilities are necessity to ensure that the arrangement and other HIPAA-covered entities are complying with the administrative, physical, and technical foul requirements of the HIPAA Security Rule .
While they resemble commercially available messaging apps and provide the same travel rapidly and public toilet, fasten textbook message apps for healthcare organizations besides have mechanisms in position to protect PHI and prevent unauthorized disclosure. Below are five HIPAA-compliant text messaging apps that can help you efficiently communicate with your patients and colleagues .
Here are 5 of the best HIPAA-compliant phone apps
1. OhMD
Trusted by more than 300,000 healthcare professionals, OhMD is a HIPAA-compliant text messaging platform that allows you to send and receive consumption forms, surveys, images, and files. You can besides send appointee reminders. OhMD includes over 50 EHR integrations .
A unique feature of speech is the bipartite SMS affected role texting available in OhMD ’ s Video Visits. You can text from the lapp rate where you launch a patient video recording visit .
And alternatively of having to download an app or use a different arrangement for a video doctor of the church visit, patients receive a text message from their supplier with a connection that launches the television right from their mobile browser or computer .
OhMD offers three plans, ranging from Basic ( spare ), Plus ( $ 7 per drug user, per calendar month ), and Reach ( which requires you to reach out to a sales rep for a quote ) .
2. TigerConnect
not only does TigerConnect allow you to sync messages among your devices, like your telephone and calculator, but it besides allows you to recall a message if you send it to the amiss person. other keystone features include
- Priority messaging, which puts important messages at the top of your inbox and sends an alert that’s different from a regular text message
- The ability to create groups to improve workflow collaboration and see when team members have read your message
- Automatic erasure of your sent messages after a specified time period
According to the company, TigerConnect uses 256-bit AES encoding to send and receive messages. The messages themselves can ’ triiodothyronine be copied, pasted, or forwarded. In addition, users have to authenticate their identity with a alone username and password before they can access data through TigerConnect ’ south impregnable messaging platform .
TigerConnect has been awarded the HITRUST Certification, which means it meets all of the information security requirements of the HITRUST CSF Assurance Program .
Pricing for TigerConnect is available upon request .
3. Halo Health
A cloud-based arrangement hosted through Amazon Web Services, Halo Health offers a HIPAA-compliant guarantee texting app that allows providers to send and receive PHI-related messages. This increases efficiency and decreases healthcare clinicians ’ liability.
Key features include message status notifications, auto-forwarding with transmitter telling, and “ safe text, ” which allows users to start raw communication threads with any recipient or continue with an older text message thread .
You can besides screen messages and alerts when the intended recipient role is unavailable. An optional consolidation with your system ’ south ADT feed allows you to attach basic affected role health information to a secure text message string within the impregnable texting app .
You have to contact the company immediately for a price quote .
4. Providertech
Providertech enables healthcare organizations to provide better quality care, consequence, and experiences for patients, leveraging fluid technologies, artificial intelligence, and deep clinical expertness to reach patients when and where they need concern .
Providertech ’ s CareMessenger is a HIPAA-compliant text messaging platform that allows providers and healthcare practices to securely message patients and early health professionals by sending HIPAA-compliant text, photograph, and documents. encoding ensures that sensitive information remains guarantee. In addition, users must authenticate their identity before they can access text messages .
The dependable texting platform integrates with most major EHRs, practice management systems, and organizational directories, allowing you to automate customized workflows based on your singular occupation needs. The bipartisan chopine addresses many of the common challenges in patient communication, such as eliminating phone tag, which reduces the time spent making phone calls and leaving messages a well as frustration for both clinicians and patients. It besides promotes better patient engagement, leading to improved clinical outcomes in caution .
For example, one health system is leveraging batten texting to help patients experiencing domestic violence to stay in more frequent contact with a behavioral health provider and subject coach. As a consequence of the increased communication, patients feel safer and at less risk of ferocity .
Providertech ’ s HIPAA texting platform runs off Microsoft ’ south Azure Cloud, ensuring attachment with HITRUST CSF Assurance Program security requirements .
You can contact Providertech for a custom-make solution and pricing package that meets the needs of your organization .
5. Spok
not only does Spok provide impregnable message features, but it besides integrates with your EHR and other clinical systems. This HIPAA-compliant text messaging app helps you streamline workflows and keep PHI dependable .
additionally, Spok will keep messages thus that you have a full audited account trail. It besides offers sent and read receipts. early features include encoding, the ability to lock down the lotion, automatic message removal, and a distant wipe feature of speech for your device .
One of the more interest features of Spok is the Spok Device Preference Engine ( DPE ). This ensures that messages are sent to the right people, on the devices they want to receive messages on. Taking into consideration message precedence — Low, Normal, or High — a message is sent to a specific device based on the urgency level.
For example, a supplier might choose to have pressing messages sent to their smartphone, which they always have on them. For low-priority messages, they could opt to have those sent to their electronic mail account, so those messages don ’ t clog their smartphone .
To find the pricing box that works best for your organization ’ south goals and requirements, contact the party for a quote .
Choosing a HIPAA-compliant texting app
In today ’ south busy world, the ability to communicate with your patients in an efficient and safe manner is more crucial than ever. As the use of text messaging continues to rise, it ’ south critical that you have a batten system that protects PHI so that you can maintain complaisance and communication while decreasing liability .